The British Consumer: Confidence and Spending Intentions
How households across the United Kingdom view their finances, their spending plans for the months ahead and the businesses they buy from.
Area of focus
Consumer affairs
Consumer affairs sits at the centre of BCFI’s work. We examine how households experience markets in practice — from pricing and contract terms to redress when things go wrong — and how policy and regulation shape those outcomes.
Research
Insights & commentary
BCFI responds to consultation on consumer redress
The Forum welcomes the focus on accessible redress and sets out the principles it believes should guide any reform.
Cameron Batt
BCFI announces its programme of consumer and business research
The Forum will publish regular survey research on the issues affecting British consumers and businesses.
Cameron Batt