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BCFI — British Consumer & Business Forum

Research

Evidence for a better-informed discussion

BCFI is developing a programme of original consumer and business research — surveys, polling and reports that examine how British consumers and businesses are faring, and why.

Consumer surveys
Nationally representative research among UK adults.
Industry polling
The views of business owners and senior leaders.
Research reports
In-depth examination of specific markets and issues.
Key findings
Clear, citable figures with full methodology.

Latest publication

Publications

The interior of an independent clothing shop

Industry polling

Independent Business Outlook 2026

A survey of owner-managed businesses on trading conditions, costs, investment intentions and the support they consider most useful.

A person using a smartphone

Research report

Trust in Online Retail

An examination of how consumers judge whether an online retailer can be trusted, and where their confidence is most often lost.

Our data partners

Organisations that support BCFI’s research programme with data and insight.

  • Skubl
  • Cartnio